Gonvarri Solar Steel offers a full range of services during the executional phases of the project and in the after-sales stage in order to support our customers to maximize the LCOE of the PV plant.
Based on our global footprint and strategic location of our factories and supply base, we are capable of providing punctual and flexible deliveries of materials to our customer base no matter the project location.
Gonvarri Solar Steel is capable of supporting project execution activities onsite via different services adapting to customer preferences.
Apart from our current base of homologated installation companies we set-up specific training for any new one defined by our customers. Via this program that would take place either in our showroom or on project site, we certify that these companies have the knowledge and capabilities to properly install our products.
A professional from Gonvarri Solar Steel construction team will be constantly onsite during project execution in order to guide our customers and their selected installation companies during the assembly of our products. This is a very cost-effective solution that would improve furthermore the communication and Q&A solving onsite.
Taking the technical assistance onsite one step further, Gonvarri Solar Steel will deploy a team of quality technicians onsite responding to its construction manager in order to fully certify mechanical installation of our products.
Turnkey solution where we take full responsibility of installation of our products onsite based on internal resources or via subcontracting.
Our engineers apply onsite previously customized protocols in order to guarantee operational excellence and long term reliability of our systems.
Taking after sales a step further, we provide additional services in order to give a customized response and partner in the continuous improvement of the performance of the power plant. Based on these services package, a 24/7 surveillance of the plant, faster reaction times, onsite maintenance certification activities and furthermore are guaranteed in order to decrease the LCOE of the projects where our products are installed.
Deep inside our nature is the reliability of the products and services we provide to our customers. Gonvarri Solar Steel name is linked to the reputation of a company within a family owned corporation that has been operating and growing for more than 60 years. We have a will to last and outstand in solar industry as we do in other sectors, being the most reliable company our customers can partner with. Based on a dedicated aftersales team we give our best response honoring our guarantee commitments and willing to satisfy our customers as part of a long term relationship.
Relationship with the customer and achievement of its goals is the cornerstone of Gonvarri Solar Steel. Having that in mind, a project management approach is considered from the early stages of the project to the after sales stage. An appointed professional within our team will be dedicated to convey communication with the customer as well as manage internal resources to excel in the delivery of our products and services according to defined goals.
As part of the flexibility and dedication we provide to our customers our project engineering team will adapt to customer additional requirements and changes demanded in order to make the project a success
Por favor, gira tu móvil para navegar