After-sales platform
SmarTCare
Our solutions in the after-sales phase
Solar Steel warranty
As an integral part of our commitment, we offer our clients the Solar Steel Warranty, which sets the highest warranty standards for each of our products and services. From the first day of installation, we accompany our clients at every step, providing the peace of mind that comes with having the best warranties on the market and a structured after-sales service designed to meet all their needs.
M&M: Monitoring and Maintenance Service
Our commitment to customer satisfaction goes beyond simply guaranteeing our products. Through our innovative Monitoring and Maintenance service, known as M&M, we offer a comprehensive solution to ensure the optimal performance and durability of your solar installation. This service includes continuous plant monitoring, alarm alert systems, and weather forecasts to minimize reaction times and keep the installation in optimal condition.
Quick assistance and support
With a personalized approach and agile response, we ensure we are always available to resolve any challenges that arise in your photovoltaic solar project. Our network of experts is prepared to intervene quickly and efficiently, ensuring any incidents are resolved promptly and with the highest quality.
International spare parts hub
To guarantee a rapid and effective response to any eventuality, we have strategically located international spare parts hubs on each continent where we operate. This allows us to maintain sufficient stock to meet any spare part needs and minimize downtime in your installation.
On-site full backtracking algorithm
At Solar Steel, we’ve spent years refining the technology behind our solar trackers to ensure maximum energy output across all types of terrain and environmental conditions.
Today, we’re shining a spotlight on one of our most powerful innovations: our advanced Full backtracking algorithm, designed to optimize daily energy production and minimize shading losses.
While shading is typically seen as a challenge in solar energy, it can be beneficial in specific applications like agrivoltaics, where partial shade supports crop growth. However, when it comes to photovoltaic modules, unmanaged shading can lead to energy losses and hot spots, which degrade panel performance and lifespan.
That’s where our expertise comes in. At Solar Steel, we don’t just build durable and efficient solar trackers—we integrate intelligent backtracking solutions that precisely manage shading, turning a potential problem into a performance advantage.
If you’re looking for a solution that combines engineering precision, innovation, and proven results, our solar trackers with smart backtracking are the answer.
Discover how we daily improve up to 8% the performance gain on-site with this next form.
SmarTCare Services
Revamping
Retrofitting
Repowering
M&M
On-site support and visits
RMA Management
